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Deactivation & Replacements


Deactivating Your U Card


Deactivating your U card will shut off any services (accounts, door access, etc.) on your U Card.

It can take up to 24 hours for all your door access to transfer over once you receive your replacement U Card.

Deactivation is permanent! Once a card has been deactivated it can never be reactivated.

Deactivate your U Card


Replacement U Cards


If you are currently eligible for a replacement U Card you may be subject to a $25 replacement fee if your card is lost, damaged or stolen. The U Card staff will determine if a fee will apply.

Remember to bring a valid form of ID!

If your photo is over 6 months old, we will need to take a new photo. If you would like to upload a photo, click here.

Departments can pay for their employee's replacement U Card at their discretion. To pay for an employee's replacement U Card, please email ucard@d.umn.edu with your department's EFS number and the employee's name and ID #. 

We will waive your replacement fee if:

  • Your U Card was stolen and you can provide us with a police report number
  • Your U Card is 5+ years old
  • Your U Card’s smart chip fails (undamaged cards only)
  • You have had a legal name change (please see more details below)

Legal Name Changes:

  • Staff and Faculty – Legal name needs to be properly updated in the PeopleSoft system 24 hours prior to coming to the U Card Office. You must return your previous U Card to receive a free replacement card.
  • Student – Legal name change needs to be properly updated with OneStop Student Services 24 hours prior to coming to the U Card Office. You must return your previous U Card to receive a free replacement card.

If you have changed your preferred name and would like a new U Card, you will be charged a $25 replacement fee unless you fall under a replacement fee exception.